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South Africa hosts one of the fastest growing call centre industries in the world. It is expected that this industry will double in the next five years. As a result, the need for technology that enhances productivity and competitive advantage is critical to this sector as the market becomes more saturated. Kathea offers a wide range of cordless and corded headsets, specifically designed to suit the call centre environment. Jabra’s call centre product range is designed with the customer in mind, ensuring the customer’s experience with your company is a desirable and memorable one, marked by superior service delivery.

 

Integrating the latest in noise cancellation technology and modern design and style, Jabra  brings a professional call centre range to suit your every need. Jabra headsets are specifically designed for the rigors of call centre use, presenting you with technology that tackles common call centre and telephony flaws as well as boosting productivity. 

 

Design features include:

Hands-free – allow agent flexibility and the ability to multi-task making them feel liberated

Ergonomics – healthy work routines are the key to a successful call centre agent. Jabra have designed their headsets to map to the usual work patterns of call centre agents that negate pain in the neck and back and other strenuous movement or postures

Design & Style – professional styling and modern design is characteristic of Jabra products. Lightweight headsets that make the agent not only look good, but feel good - a sure motivational advantage. Furthermore all Jabra products are built to meet the highest quality standards and are tested to ensure the most durable headsets are delivered to market.

Noise cancellation technology – Jabra headsets provide leading noise cancellation technology that eliminates background noise, creating a professional call centre experience for your customer. Furthermore, they boast PeakStop™ technology - protecting agents from loud sound spikes that that could occur while on the line - preventing damage to their hearing. 

 
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