Kathea boasts a service centre that is dedicated to quick turn-around times and effective problem resolution. We pride ourselves on a prompt and hassle-free response to our client’s queries, striving to ensure an uncomplicated and attention-to-detail approach.

 

All servicing of our products is handled by an efficient team of professionals, who are trained to handle all customer queries and repairs dependent on the Service Agreement. Our exceptional service team consists of eight excellent individuals who deliver customer service both in the service centre as well as onsite at our clients’ premises.

 

Customers can call our designated helpdesk number and report faulty products on 086 HELPDESK.