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Jabra Engage 50: The Headset for the Digital Contact Centre

Related Article: 10 ways that Jabra Engage wireless headsets give you more



A True Digital Headset


Is your contact centre moving, or considering moving, to softphones? Are you are investing in contact centre applications – whether on-premise or cloud-based? The Jabra Engage 50 is the ideal digital headset to power your customer satisfaction.


The Jabra Engage 50 features a powerful processing chip in the earcup that delivers advanced functionality including call analytic data.

Compatible with your platform


All Jabra USB headsets and speaker phones work with all the most popular online voice call services. Our products work out of the box* and allow you to combine perfect sound quality with excellent comfort. Check compatibility with all systems.


*Jabra is certified with all major communication platforms but as a minimum, all Jabra USB devices will work as audio only.


Digital sound for the clearest calls


A unique, 3-microphone system with intelligent noise-cancellation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations – with the highest levels of hearing protection for agents.



3-Microphone Technology

A unique system of 3-microphones with intelligent noise-cancellation blocks out background noise and breathing sounds for a superior call experience.


Hearing protection

Engage 50 offers the highest levels of hearing protection, including PeakStop™ 105 dB SPL and IntelliTone™ 2.0 and conforming to Noise at Work, G616 and OSHA guidelines.

Intelligent Volume Control

Intelligent Volume Control enables incoming calls to be set to a user-defined sound level that stays constant for all day comfort.


Better call control for greater efficiency

The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place.


Skype for Business

The Engage 50 headset is Skype For Business Open Office certified when used with the Microsoft variant of the control unit.


Reduce interruptions and enhance agents’ focus


Multi-colour status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customised for specific needs*. Impressive passive noise-cancellation enhances agents’ focus.

* Jabra SDK



Designed for softphone environments


Built for today – ready for tomorrow. Features category-first USB-C for easy connection to PC and mobile devices and with USB-A connectivity available as an accessory.

Engineered to enhance your customer satisfaction


Engage 50 headsets are engineered by Jabra and hold 3 patents for technical innovations. 54,280 engineering hours were spent developing the product with intensive testing in the Jabra labs.


Resources

- Contact Kathea for more information and pricing on our Yealink Solutions!


Brian Keeson

Brian.Keeson@kathea.co.za

011 844 9900 / 082 804 9743


Voice Quoting Desk

voice@kathea.co.za

011 844 9900

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