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5 Ways to Make the Most of your ClickShare Fleet with the Newly-Enhanced XMS Cloud

Managing, Monitoring and optimizing your meeting experiences has just got easier and better, thanks to their newly- enhanced XMS Cloud Platform


XMS Cloud is the ideal tool for IT professionals, enabling complete device control, proactive intervention and maximum uptime in a fully secure manner.


Now IT managers and administrators like you can make the most of their ClickShare fleet, enjoy more productivity and peace of mind while ensuring workers enjoy seamless and engaging meetings.


Let's dive into its new enhancements and how they will truly make a difference, so you can stay on cloud nine!


1. Enjoy the Enhanced User Experience


Get an optimal experience and more ease of use thanks to the brand-new interface of XMS Cloud.


Key system health stats are now available at a glance, enabling quick and effective monitoring. Access the platform and see your system’s health immediately.


Is it at 78%? Check the event monitor, see the issues listed and intervene immediately. Are your devices not updated with the latest firmware? Then schedule automatic updates in bulk whenever it suits you to keep all devices running at their best.


Overall, the dashboard gives you a complete overview of how your install base is functioning at a given moment:

  • system health status

  • firmware distribution

  • connected clients (Buttons or App)

  • overdue actions

  • location usage and more.

The new interface transforms the IT administrator´s experience, saving you time and effort. No hidden data or having to dig for information—it's presented visually and readily accessible. Now you can work more effectively and free up time for what matters to you.


2. Receive Automatic Notifications for Prompt Intervention and Maximize Uptime


You are now alerted via email and in the platform of any tech issue or overdue actions that affect your devices´ health, so you can intervene immediately.


You’ll receive instant information about critical events allowing you to quickly act.

Is a cable disconnected? Is a Base Unit overheating? You’ll be the first to know.


The possibility to promptly react will ensure meeting rooms are always ready to use and run at their best capacity. It will also decrease downtime so your team can finally shift from reactive management to proactive monitoring.


Lastly, you will enjoy increased adoption rates for workplace tech among workers by improving meeting experiences.


3. Access Meeting Behaviour Data to Monitor and Improve Meeting Experiences


Thanks to XMS Cloud, you have access to data that will open the way for understanding employee meeting behavior, optimizing workspaces and increasing device ROI. Among many others, these are 5 key questions you will have an answer to:

  1. Are workers embracing the meeting technology you worked so hard to implement?

  2. Is that happening company-wide or only in some locations?

  3. Are some meeting spaces underutilized? If yes, now you can investigate why and optimize your spaces. If not, congratulations!

  4. Do employees prefer to organize more hybrid meetings or do they meet face-to-face?

  5. Do they join meetings via the ClickShare App or do they prefer our Buttons?


4. Get Insights for Understanding Device Status and Usage


With XMS Cloud, IT professionals like you can get relevant insights into meeting room devices, be it ClickShare units and Buttons or peripherals such as cameras, mics and speakers.

These will ensure a perfect understanding of your install base at any time.

The new Advanced Settings allow zooming in on every meeting room, displaying a complete overview of its devices and usage.


Is one of these devices unplugged? Don´t worry, you´ll now be notified instantly!


5. Explore the Marketplace and Add Functionalities Suited to your Needs


The marketplace is where you´ll find helpful tools, integrations and plugins that can be tailored to your needs and preferences.


As an IT administrator, you can manage these from a centralized location. No need for any of the XMS users to manually add any tool.


You also enjoy full control over which plugins are allowed and installed across the organization.


One example is digital signage! XMS Cloud enables you to add your preferred digital signage provider. Take advantage of it to bring more engaging and dynamic corporate communications to every meeting room. That way, your meeting room displays can be used to inspire, inform, and engage employees.


The newly-enhanced XMS Cloud offers IT professionals like you powerful ways to maximize the potential of your ClickShare fleet, improve productivity and efficiency, and make your workforce love meeting again – and it will only get better as we are working to expand its capabilities!


Article by: Barco



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Contact Kathea for more information and pricing on our Barco Solutions!


Get In Touch

info@kathea.co.za

011 844 9900

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