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Poly EncorePro 500 Series Headsets for Call Centre Heroes

This is where your brand meets your customer. Give representatives and their customers the great experience they hope for with Poly (formerly Polycom and Plantronics) EncorePro 500 Series headsets. Renowned for their superior audio quality and exceptional durability, this family combines premium design with great comfort to deliver our best-selling contact center headset. And with the EncorePro 510 and 520, you’ve got options on wearing style and sound.

Get Incredible Call Quality

Visual and tactile cues make sure you know when your flexible, noise-cancelling microphone boom is well positioned for great voice pickup. And you get better sound quality and clearer conversations through our voice-optimized frequency response that in on the sound of voices.

Count on Durability and Reliability

These headsets feature durable designs for all-day use in the contact center, with less breakages and downtime to save the organization time and money.

Enjoy Comfort and Control

Ensure your employees are comfortable and ready to represent your brand at their best. Premium design and light weight combine to deliver -Poly's best-selling contact center headset.

  • EncorePro 510: Over-the-head, monaural headset

  • EncorePro 520: Over-the-head, binaural headset

  • EncorePro 520: Over-the-ear

  • EncorePro 540: Over-the-head, over-the-ear, or behind-the-neck

EncorePro 500 Series

  • Connects to PC or deskphone with Poly audio processors or cables

  • Ideal for Telephone-intensive users, including formal customer care centers, and customer service organizations

  • Audio performance, Wideband audio (Up to 6, 800 Hz), noise cancelling microphone

  • Hearing Protection, SoundGuard technology, acoustic limiting for projection against sound above 118 dBA

Built for Compatibility

All Poly USB contact center solutions are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for you and your customer – no matter your platform of choice. Poly is certified (when offered) with all major communication platforms such as Avaya, Cisco, Genesys, Mitel, Nice in Contact, 8x8, RingCentral, Five9, AWS and Unify.



Contact Kathea for more information and pricing on our Poly Solutions!

Get In Touch

011 844 9900



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