Poly EncorePro 500 Series Headsets for Call Centre Heroes
Updated: Apr 30, 2021
This is where your brand meets your customer. Give representatives and their customers the great experience they hope for with Poly (formerly Polycom and Plantronics) EncorePro 500 Series headsets. Renowned for their superior audio quality and exceptional durability, this family combines premium design with great comfort to deliver our best-selling contact center headset. And with the EncorePro 510 and 520, you’ve got options on wearing style and sound.
Get Incredible Call Quality
Visual and tactile cues make sure you know when your flexible, noise-cancelling microphone boom is well positioned for great voice pickup. And you get better sound quality and clearer conversations through our voice-optimized frequency response that in on the sound of voices.
Count on Durability and Reliability
These headsets feature durable designs for all-day use in the contact center, with less breakages and downtime to save the organization time and money.
Enjoy Comfort and Control
Ensure your employees are comfortable and ready to represent your brand at their best. Premium design and light weight combine to deliver -Poly's best-selling contact center headset.
EncorePro 510: Over-the-head, monaural headset
EncorePro 520: Over-the-head, binaural headset
EncorePro 520: Over-the-ear
EncorePro 540: Over-the-head, over-the-ear, or behind-the-neck
EncorePro 500 Series
Connects to PC or deskphone with Poly audio processors or cables
Ideal for Telephone-intensive users, including formal customer care centers, and customer service organizations
Audio performance, Wideband audio (Up to 6, 800 Hz), noise cancelling microphone
Hearing Protection, SoundGuard technology, acoustic limiting for projection against sound above 118 dBA
Built for Compatibility
All Poly USB contact center solutions are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for you and your customer – no matter your platform of choice. Poly is certified (when offered) with all major communication platforms such as Avaya, Cisco, Genesys, Mitel, Nice in Contact, 8x8, RingCentral, Five9, AWS and Unify.
Resources
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Contact Kathea for more information and pricing on our Poly Solutions!
Get In Touch
info@kathea.co.za
011 844 9900
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The noise-cancelling boom positioning cues sound like a lifesaver for agents who live in open-plan offices—clearer calls without the echo chaos. I also appreciate that Poly kept the wearing-style options between the 510 and 520 so teams can pick what actually fits their workflow. By the way, I keep a free startup tool value calculator I like to share: https://growth-navigate.com/
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