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End of Support: Lync Phone Edition Handsets

As most of you know, the end of October is a big event for customers who use the Lync Phone Edition (LPE) handsets. Why?

  • Microsoft “mainstream support” for Lync Phone Edition (LPE) ended on April 10, 2018  

  • Office 365 (Skype for Business Online) will no longer support Lync Phone Edition phones after October 31, 2018

  • Lync Phone Edition (LPE) does not support TLS 1.2. If customers are upgrading TLS to TLS 1.2 (i.e. with Skype for Business Server On-Premises), the LPE phones will have limited functionality

  • Frequently Asked Questions for Microsoft Teams can be found by clicking the link below.

Which products will be affected?

  • All LPE phones will be affected

  • From a Polycom point of view these will include the CX500, CX600, CX700 and CX3000

How can Polycom help?

  • Polycom owns over 70% of the Skype for Business handset market which presents a real opportunity to upgrade customers and set them on a path towards Teams

  • To help customers make this start, Polycom has launched an LPE handset trade in program.  This covers all LPE phones not just Polycom and details for the Microsoft team and your customers can be found by clicking on the link below.

What are the replacement products?

  • VVX 201, 301/311, 401/411, 501 and 601

  • Trio 8500 and Trio 8800

  • And in H1 2019 we will also include our new native Teams handset devices



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