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Kathea is thrilled to announce that we have partnered with Code Software to bring you Clobba, a reporting and analytics solution for Unified Communication and Collaboration (UC&C) platforms that deliver business critical information through user defined reports, daily dashboards and trend monitors.
The modern workplace is changing faster than ever so ensuring that your investment is delivering the expected productivity gains, cost savings and improved business processes is essential. That is why having the correct tools in place to efficiently manage, report and analyse your UC&C platforms and associate elements are vital to your success.
Code Software has created a set of powerful yet simple software solutions that enable businesses to better understand their usage and manage the efficiency of their Unified Communications and Collaboration installations. Clobba also supports Poly, Microsoft Teams, Skype For Business, Cisco, Jabra and Plantronics to name a few. Their portfolio is made up of the following six offerings:
“After a year of research and investigation, we have selected Clobba as our preferred call analytics platform. Clobba and their associated suite of products allow customers to accurately obtain their data from a single platform – or multiple different platforms - and combine them into a single pane of glass - video and voice - from the core down to the device or endpoint level," says Gary Skinner, Technical Architect at Kathea.
“Clobba provides insights into call qualities across modalities which in turn will increase the customers user adoption. It allows the customer to manage and control costs whilst improving user productivity. Bad call? Know whether it is device or network related before the customer calls you. Clobba enables partners (with a keen ability to perform SLA assurance) to provide deeper and more proactive services to their customers with confidence. With competitive pricing and a low barrier to entry - cloud or on-premise - Clobba is the solution for you.” Continues Skinner.
Kathea is now fully equipped to assist our clients in driving user adoption, maintaining the highest levels of call quality, increasing employee productivity, reducing costs and managing other elements of one’s UC&C environment from headsets to SIP trunks to DID ranges.
Get in touch with us to schedule a 30-Day Free Trial or alternatively, book a meeting with us and let’s see what we can do for you.
Gary Skinner, Technical Architect
011 844 9900 / 079 472 9159
Video & AV Quoting Desk
011 844 9900
Voice Quoting Desk
011 844 9900